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Business in the Social Era: Every Employee Must Be “@Customer Expert”
By Clint Oram, Co-founder and CTO at SugarCRM Think you know who in your organization is part of your customer service team? Think again. The fact is that almost every employee is potentially customer...
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SugarCRM Webinar: Transform Your Business by Creating an Actionable Customer...
As today’s marketplace becomes more and more competitive, it becomes harder and harder to compete based on the old standards: price and product features. Customers today simply have more choices, and...
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